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About CHRWTrucks

FAQ: Frequently Asked Questions

CHRWTrucks & C.H. Robinson


View Answer What does it cost to use CHRWTrucks?
View Answer How many branch offices does C.H. Robinson have?
View Answer What do I need to have to haul for C.H. Robinson?

IDs & Passwords


View Answer What is my CHR ID#?
View Answer How do I find my CHR ID#?
View Answer What is my CHRWTrucks password?

Load Searches and Tenders


View Answer Can I get my load tenders from the website?
View Answer Do all of CHRW's loads appear on CHRWTrucks.com?
View Answer Can I search for LTL loads?
View Answer Can I search for loads in Mexico?
View Answer How do I look for dray loads on your site?
View Answer Can I get a load from the Internet when the branches are closed?
View Answer If I’m unable to accept my load tenders on the website or through the email tender, what should I do?

Quick Pay & Accounts Receivable


View Answer What paperwork is required so I can get paid?
View Answer How do I get set up for Quick Pay™?
View Answer Can I overnight my documents for Quick Pay?
View Answer Where do I send my paperwork?
View Answer Where do I send my paperwork if I don’t want to be paid by Quick Pay?
View Answer Is it possible to be charged for Quick Pay service if I’m not a Quick Pay carrier?
View Answer Why do I need the load number to check on payment status?
View Answer Why is there a discrepancy between a load payment and the amount on the invoice?
View Answer Has Quick Pay always had the 48 hour wait period for a settlement?
View Answer Why are the miles on your website different than my miles?
View Answer Why haven’t I received payment on a load?